• By Rick Abruzzo
    Oct 24, 2006 3:06 PM 66
    read more: #newscorp, #anz, #australia, #callcentre, #india, #outsourcing, #valleywag

    News Corp Loses $5 Million Over Call Center

    TechGoss is noting a slip-up by News Corp's Austrialian newspaper Telegraph misreported the Australia And New Zealand Banking Group Limited (ANZ) had outsourced its call center to India. ANZ responded with a correction stating it's call center was still Australia, only it's software development was done overseas. Telegraph editors stood by the story, so ANZ decided to make a withdrawal of AUS$5 million dollars in advertising.

    [TechGoss]


    Contact information for this author is not available.