After being informed on Friday that their health insurance benefits had been yanked retroactive to June 1st, disgruntled assistants over at the Innovative Artists agency are deciding whether to stage a sick-out or to burn down the place in protest, driving their insured oppressors into the street and letting every important call go unrolled. Var spoke to one of the affected staffers, who planned to discuss their strategy over lunch today:
"We're getting $100 less than anyone in town, we get no over time and we have to pay for parking which is down the street," said one source, who admitted that staff did get free bagels every Wednesday.
"Now we have no health insurance. At the Christmas party, Harris was boasting about profits and growth. No one knew there were money issues. Maybe we're young and naïve, but we like to think that the bottom line isn't just money."
After the jump is the text of an all-staff e-mail sent out this morning by company president Scott Harris (forward to us a little while ago, and also featured in the Var story), in which he clumsily attempts to forestall a mutiny by claiming he's in the process of trying to give assistants raises and appealing to their sense of irony about the ensuing benefits-related clusterfuck:
From: Scott Harris Date: Mon, 18 Jun 2007 10:39:47 -0700 To: All LA & NY Conversation: Medical Plan Policy Change Subject: Medical Plan Policy Change
I know that my change of policy is a big issue for many of you as it is for me as well. I have been quite unhappy for a long time with the annual rate hikes that Innovative has experienced year after year after year. Finally this year as it was time to go through this annual procedure I did what our clients sometimes do.....I switched to a bigger insurance agency that appeared to have more power and connections.
After this change things got off to an annoyingly rocky start. After far too much time had passed, I finally got bids from the various health care providers very late in the game. When my new agent presented the choices available to us I was left with a very short window (of time) to evaluate the menu of possible options all of which included substantial rate increases. Among the various unattractive options presented the best two were:
A) To switch to an inferior insurance company that I know would make everyone on the plan unhappy (because they make the claims process a nightmare even though they had the lowest bid by far).
B) Figure out how to deal with another huge rate hike without changing companies AND the growing demand I also felt compelled to address this year which is the need to better compensate our assistant team.
I chose to go with option "B" for numerous reasons. One of the key reasons that motivated me to opt in this direction is my desire to have and be able to attract top assistants by better compensating this group. There is not a way for me to both keep the assistants on our current plan and take care of their need to receive higher wages. The amount of the increases is yet to
be quantified but when I do make the determination, I will pay the increase to the assistants retroactively (as of the date that Innovative no longer provided medical coverage). Although this was always my plan I did not want to connect the two issues because I still need to figure out the new compensation schedule for our assistants.
This was an agonizing decision for me. I arrived at my determination after seeing many spread sheets of numbers and options and ways to go. I did not involve anyone else in this decision so there is no one else to blame. If I had the luxury of more time I'm sure I could have presented this to everyone in a better way but what is done is done. I apologize to any of you that felt blindsided by this but I did need to deliver in writing this change of policy.
The odd moral to this story is that my changing to an agent at a bigger and more powerful company did not produce the result one would hope for....I hope at least some of you can see the ironic humor in this.
Oddly I hardly received any phone calls from any of you (one of you to be exact) and the Emails I received could be counted on one hand. I did however receive phone calls and an Email from Mike Fleming at Daily Variety who was informed about the Innovative business decision. I enclose below his Email to me and my reply because I see no need for any secrets. There is more that I would write you but much of it is contained in my reply to Mike Fleming at DV. Mike's Email to me is on the bottom and my reply is above it.
I'd like to conclude by saying that if any of you would like to interact with me directly about this, either individually or as a group, I would never shy away from being open minded and listening. I make no representations that I will change my mind but my door is open much wider for your feedback than it would be at other agencies. If any of you want to write me or discuss this send me an Email and I will get in touch next week on the phone or by return Email.
We don't yet know the results of the lunchtime strategy session, but since Harris has played the "ironic humor" card, he'll have no choice but to laugh and shrug his shoulders should he show up tomorrow morning and be met by a mob of striking assistants pelting him with last Wednesday's free bagels, a symbolic rejection of their last remaining company benefit.
UPDATE: Credit Harris for refraining from repeating this screamer in his all-company e-mail, which he offered as justification for the cuts to Var in an earlier story, and which probably would have resulted in a protest a little more violent than a bagel-stoning:
Harris estimated via email that 50 were affected by the move, which he made after evaluating health care costs. "Most Innovative assistants are very young and do not have medical issues (and hence do not get much value from the coverage)," he wrote.