This image was lost some time after publication.

Netflix, already losing customers thanks to a fierce rivalry with Blockbuster, is now offering customers another reason to ditch. Its site has been down since 9 a.m., with no promises of when it will be back online. A company spokesman blames the outage on an "unanticipated problem." Update: The site's back up, after what spokesman Steve Swasey says was "a database problem," unrelated to today's massive outage in San Francisco.