AmEx only issues partial iPhone refund

Sorry to get your hopes up, folks. After early reports that American Express was giving cardholders $200 refunds on their iPhones — after Apple slashed the price earlier this month — it now seems the company has reconsidered its generosity. Early adopter Muhammad Saleem blogs that he only got a $100 refund, not the $200 he requested. An AmEx rep told him that he had to apply to Apple, which now offers a $100 credit to premature iPhone buyers, to get the other half. Saleem and other cardholders should consider themselves lucky to get anything at all, though. American Express discontinued its price-protection benefit last fall, and the company is only offering iPhone refunds at its discretion — likely because it's a high-profile case of a price drop, and it hopes to win positive publicity and customer goodwill.