This morning, we reported on a Facebook employee who allegedly looked up a user's password, logged into her account, and changed her profile picture to a graphic image. When a tipster wrote in to name the employee, I contacted the accused, Jordan Moncharmont, for comment. I wrote, "Jordan — Please read this and then call me immediately," pasting a link to this morning's story. Facebook's response?
I found in my inbox, not a reply from Moncharmont, but this:
The "Acknowledge" checkbox struck me as some kind of Chinese Communist Red Guards-style self-confessional, so I refused to check it off.
Here again is my request seeking comment. Perhaps the word "immediately" came across as too demanding? Next time, I'll be gentler in communicating my deadlines.
A journalist asking the subject of a story for comment? Facebook views that as harassment. But viewing users' profiles without permission and perhaps replacing profile pictures with lewd images? Why, for Facebookers, that's just part of the job.