DreamHost still overcharging customers

Web host DreamHost continues to overcharge customers, some of whose credit cards were already maxed out by the error, one of them tells us. And if DreamHost's initial apologies were bad, the company's communications are worse now. As of two days ago, they stopped altogether. Meanwhile, irate customers are piling on in the comments.

Friday morning. The $399 charge went through last night, and is no longer "pending". No sign of a refund/reversal aside from an "I'm sorry" mail from billing. I was a bit upset, but understanding that accidents do happen, and until the charge left the "pending" state, no harm had been done. Now that it's gone through, I'm *not* happy. I don't want you to be "sorry", I want that charge reversed, and my money back. Now.