This image was lost some time after publication.

Silicon Valley understands competition, even schadenfreude. So you'll forgive Rackspace competitors if they're just a tad gleeful at the managed hosting firm's failures of late. "It was very interesting (and quite a pleasure) to read your blog about [Rackspace] Well done!" one such competitor writes in an email, here attached as image (click to expand). He goes on: "Would you mind forwarding this email (or making an introduction via email) to Charles Forman with" Well, we'll see do what we can do. Charles?