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Toshiba will not be giving any rebates to HD-DVD customers who feel burned by the platform's implosion. They're stuck with the near-useless product. A Toshiba flack's statement:

There is nothing wrong with the products so we aren't accepting returns from customers ... [Customers] understood that there were two competing formats and understood that one of them would probably prevail ... so they made the decision to go with HD-DVD... [Toshiba will] assist customers in understanding the benefits of the products.