The real Bud Cook illustrates the horrors of Facebook customer serviceIn describing what's so bad about working customer support for Facebook, one of the 10 worst entry-level jobs in tech, we wrote: "Meet your customer: USC's own Bud Cook, class of 2010. Fratastic!" Cook promptly wrote us:

I just would like to know why I, Bud Cook (yes its the real Bud Cook USC class of 2010 you referenced in your story), would make that job a bad one. I have never sent anything to anyone over at facebook. Futhermore, how did you get my name and information? And why did you put me in your story? Im not in a fraternity either dick.
Cheer up, Bud. We didn't mean it personally. We just think that responding to emails from angry college students is no way to make a living. And you rather proved our point.