Verizon's privacy reputation is due for an update


In a statement last updated in 2003, Verizon CEO Ivan Seidenberg calls the company's "Privacy Principles" the best in the industry. One of Verizon's broadband customers doesn't buy it. He's forwarded us an email Verizon sent him updating its "Acceptable Use Policy." The policy now reads:

Verizon may, but is not required to monitor your compliance, or the compliance of other subscribers, with the terms, conditions or policies of this Agreement.

Verizon PR has long made much of its pro-privacy policies, and its lawyers have even fought the record industry in court to protect subscribers (or, more cynically, to minimize the cost of investigations). This latest change suggests Verizon's becoming friendlier to spying on its customers. Maybe it's time for a 2008 update, Ivan?