Subway Apologizes for Failing to 'Fully Deliver' on Footlong Promise, Vows to Give Customers All 12 Inches From Here On In

It's been a rough week for Subway.

First, they were accused of shorting customers on sandwich length by cutting precious inches of their signature footlong subs.

Then they went and made things worse by claiming that "footlong" is just a registered trademark and "not intended to be a measurement of length."

Lastly, they had a lawsuit filed against them by two hungry men from New Jersey who demand Subway make good on the promise of exactly one foot of food.

Today, the company finally caved in and released an official statement from their homebase in Connecticut, apologizing for the size discrepancy and confirming for once and for all that a footlong Subway sandwich is indeed supposed to be 12 inches in length.

The full statement follows, via Eater:

For 47 years, customer satisfaction has been our top priority. We regret any instance where we did not fully deliver on our promise to our customers. We freshly bake our bread throughout the day in our more than 38,000 restaurants in 100 countries worldwide, and we have redoubled our efforts to ensure consistency and correct length in every sandwich we serve. Our commitment remains steadfast to ensure that every SUBWAY® Footlong sandwich is 12 inches at each location worldwide.

It's unclear what effect, if any, this announcement will have on the lawsuit, but seeing as those Jersey boys probably care about the damages more than an extra bit of bread, chances are it will go on until rightly tossed out as frivolous.

[photo via Facebook]