"I...really wanted to like this place," wrote Yelp user Mark G. "But, frankly, it smells. Maybe if you sit outside you can't smell the nastiness, but inside is gross. It smells like it has been there for 50 years and never been clean, but it is a newer place. Some of the staff look cracked out. Looks like something you'd find a seedy part of town. I will avoid this place in the future. There are plenty of other places in the area to have a better experience."
The reason Mark's excoriation seemed so out of place to Dahlke is because it was: Out of the 45 reviews published since the restaurant opened last year, the vast majority are very good and above.
In fact, Mark is the only customer to date to leave a one-star review.
There was another reason for Dahlke to suspect Mark wasn't being entirely truthful in his comments: Because she knew the real reason he was so pissed, and proceed to tell everyone else in an official response to his review.
Hi Mark G.
Thank you so much for the valuable input. Quick question for you!
Which part made it smell worse? The part where we didn't serve you any alcohol or the part where you harassed the female staff by exposing your chest hair in lieu of showing your ID? Next time you want a Miller Lite, please bring the appropriate ID that is required when you go to a bar and we'll gladly serve you.