As if fanboys of Apple and Google weren't shrill and relentless enough! The American Customer Satistfaction Index has ranked Apple tops in personal computers and Google tops in Internet portals and search engines. Yahoo's score in the latter category slipped, proving that any publicity may not, in fact, be good…

Competitors' efforts have failed to dent Google's search market share. A survey of customer satisfaction paints a different picture — which just goes to show you that it's not, as Google likes to claim, all about the users. The newly released American Customer Satisfaction Index (ACSI) from the University of…