You know all those media pundits who say it's no biggie that every time you call a helpline to complain about pretty much any product or service your call gets zapped to India where you get to talk in circles with a person who couldn't care less about your stupid American problems and thinks that calling you by your…
TechGoss is noting a slip-up by News Corp's Austrialian newspaper Telegraph misreported the Australia And New Zealand Banking Group Limited (ANZ) had outsourced its call center to India. ANZ responded with a correction stating it's call center was still Australia, only it's software development was done overseas.…
Dell didn't get the outsourcing memo. SAP CEO Henning Kagermann says he's pulling jobs out of India:
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