A while ago, a twenty-something geek we'll call Martin arranged a meeting with some potential clients in an an unusual place: the sidewalk across the street from a police precinct on Manhattan's West Side.
Always been a bit suspicious of your company's IT guy? A study says 88 percent of sysadmins and support desk jockeys surveyed would pilfer company secrets and data if they were ever fired. So how do you get the best out of your IT crowd without getting your secrets sold? The security firm that conducted the survey…
Microsoft's money comes largely from its corporate clients. But they're the ones dumping Vista every chance they get. So Microsoft is trying other tactics to woo them. First, an "Ultimate" option for customer service focusing on proactive support instead of just fixing problems once they're called in. Microsoft…
Techies' frustration at people asking for free tech support is so common that now it's a t-shirt. Because explaining why you can maintain a million-item database but you can't fix your friend's e-mail is such a pain, someone else does it for you in the Daily Princetonian. A Com Sci major writes:
