As white-collar workers return desultorily to their desk jobs, they waste time by shopping online. To capitalize on this, a group of online retailers invented "Cyber Monday," a day of Internet discounts to match Black Friday's in-store deals. You'd think that the planned traffic from such a staged event would go off smoothly. But you'd be wrong.
China's Internet population now exceeds that of the United States. But before moving into the market, companies like ABB, Gap and Novartis are scrambling to figure out how to do so without looking evil in the eyes of consumers in free societies. The Financial Times solved the problem in 885 words. A 785-word-lighter version: